LocataPortalHelp Support Center

Website Introduction

Welcome to the scheme help site

Please note: Individual schemes and their partners will have made several decisions in the creation of their scheme websites, so by definition, this is a general guide, and in some cases, the pages may or may not exist on the scheme site you are using. However, the processes of how the scheme websites work are all similar. 

By way of an introduction to the website, we must explain that these are enhanced Housing Options services.  Where the scheme will try to help you in a number of different ways, it will:

Help you in finding the homes that are appropriate to your needs, your priority for housing and your resources

Providing you with the tools and knowledge to maximise your income or benefits so that you may afford the housing you need.

Help you find the necessary and correct advice about training, benefits and employment opportunities.

It will, if you have a home or tenancy, assist you with help to secure your mortgage or tenancy.

Help you find and get the support needed to tackle issues like debt, disabilities or mental health.

The scheme will be working with statutory, voluntary and local community groups to offer this help and support.

As a reminder: Remember that individual schemes will have made several decisions in the creation of their scheme websites, so by definition, this is a general guide, and in some cases, the page may or may not exist on the scheme site you are using. However, the processes of how the scheme websites work are all similar. 

Go to the Initial Visit Page